CONTACT US

Site contacts

Barron Gorge Power Station

Barron Gorge Power Station
383 Barron Gorge Road
Lake Placid
Caravonica Q 4878

Kareeya Power Station

Kareeya Power Station
Cardstone Road
Cardstone Q 4854

Kareeya Power Station
PO Box 401
Tully Q 4854

Swanbank Power Station

Swanbank E Power Station & Security
111 Swanbank Coal Road
Swanbank Q 4306

Swanbank Power Station Admin Building & Main Store
305 Swanbank Road
Swanbank Q 4306

Wivenhoe Power Station

Wivenhoe Power Station
683 Wivenhoe-Somerset Road
Split Yard Creek Q  4306

PO Box 38
Fernvale Q 4306

Brisbane Site (Main Office)

140 Creek Street
Brisbane Q 4000

GPO Box 952 
Brisbane Q 4001

Complaints and Compliments

Our mission at CleanCo is to deliver clean, renewable and low-emission energy solutions while meeting all safety and environmental requirements. We welcome feedback from community members to help us continue to improve our operations and meet our goals.

CleanCo has committed to resolving all complaints received from our stakeholders in an effective, respectful, and professional manner. In line with our values CleanCo commits that we will:

    • Make it easy for stakeholders to make a complaint;
    • Respond quickly, aim to resolve the complaint at first contact and display respect and empathy throughout the process; and
    • Address complaints objectively with a view to achieving a fair and reasonable outcome.

Records of the Complainant’s personal details will comply with CleanCo’s Privacy Policy.

To submit your complaint, please click here or alternatively send your complaint to complaints@cleancoqld.com.au 

Please note:

Business development proposals and power purchase agreement (PPA) proposals will be forwarded to our development team for consideration. If the proposal is in line with CleanCo’s commercial strategy and broader objectives, a member of the team will be in contact.

We are unable to offer site tours of our generating assets to the public. Tours for educational institutions may be accommodated and will be assessed on a case by case basis.

 

 

 

 

 

 

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